Sub-Zero DEU1550IP pump-drain Designer ice maker service
The DEU1550IP is the pump version of the current 15-inch Designer ice maker, which lets it drain into a sink where no floor drain is available. A panel-ready door lets it match the cabinets around a bar, island or basement kitchen.
Owners tend to call about cloudy cubes, a unit that never leaves its freeze cycle, or harvest cycles with nothing to show for them. Water supply and the drain pump are the first places we look, since the pump is the one extra moving part compared with the non-pump model.
We clean the airflow path, test the water inlet and watch a full cycle. You receive a written price before work and a 30-day workmanship warranty. We also confirm that the drain tubing has no kinks and that the cabinet sits level, since both change how the bin empties.
Ice is not forming, or is melting before it falls. We check water flow, the freeze cycle and the pump, then explain the cause and give a written price before replacing anything.
Water quality or an incomplete freeze is usually behind it. We test the supply and the cycle, and if the filter is due we tell you so you do not pay for an unneeded repair.
It moves meltwater up to a sink drain, so the machine does not need a floor drain. If the pump slows down, water can collect in the bin, and we test the pump and line together.
Book in about a minute, or call the desk. Same-day windows inside the Loop on most days, next-day across the rest of Houston.