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Error code · Refrigerator

Sub-Zero Classic BI Code 10-F-01: shorted sensor on the freezer evaporator

Classic Built-In refrigerators such as the BI-36U/S post 10-F-01 when the freezer evaporator thermistor is shorted. Mounted on the freezer coil, the sensor tells the control when defrost is done. A shorted reading is useless to…

Medium · inspection needed
Code
10-F-01
Appliance
Refrigerator
Brand
Sub-Zero
Warranty
30-day workmanship

What 10-F-01 means

Classic Built-In refrigerators such as the BI-36U/S post 10-F-01 when the freezer evaporator thermistor is shorted. Mounted on the freezer coil, the sensor tells the control when defrost is done. A shorted reading is useless to the board, so it falls back on timing alone. Owners may spot frost behind the freezer panel, a freezer that is not as cold as usual, or simply the code with no other change for a while.

Common causes of 10-F-01

  • Defrost water reaching the sensor plug
  • Damaged insulation on the sensor wire at the coil
  • A shorted freezer evaporator thermistor
✓ One safe check you can try

1. Check under the freezer drawer or shelf for ice or standing water and clear it. 2. Close the freezer firmly and check for gaps in the gasket. 3. Reset the breaker one time. 4. Use a freezer thermometer; plan to move food if it rises above zero degrees.

! Why to stop there
  • The sensor and plug are behind the freezer evaporator cover
  • A drain issue that soaked the plug needs its own repair
  • Testing for a short requires panels off and power on
Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.
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Other Refrigerator codes

10-F-0110-F-01 questions
Can a clogged drain lead to 10-F-01?

It can. If defrost water backs up and freezes around the coil, it may soak the sensor plug and cause a short. We check the drain path while repairing the sensor.

Will the freezer stop working?

Not right away. It keeps running on timed defrost, but frost can build and reduce cooling over days. A thermometer tells you how it is holding up.

What is included in your visit?

Diagnosis, a written price, the repair once you approve, and a defrost check on the freezer coil before we leave the house. Our workmanship is covered for 30 days.

Book a visit

Still seeing 10-F-01?

A technician diagnoses it on site and gives you the price in writing before any work starts.

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