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Error code · Refrigerator

Sub-Zero Designer Code 35-1-00: Zone 1 fan circuit open

On Sub-Zero Designer units like the DET3050CI and DEC3050R, 35-1-00 reports Zone 1 as open within the fan code family. In practice the board sees an open circuit on the Zone 1 evaporator fan, the fan…

Medium · inspection needed
Code
35-1-00
Appliance
Refrigerator
Brand
Sub-Zero
Warranty
30-day workmanship

What 35-1-00 means

On Sub-Zero Designer units like the DET3050CI and DEC3050R, 35-1-00 reports Zone 1 as open within the fan code family. In practice the board sees an open circuit on the Zone 1 evaporator fan, the fan that pushes cold air through that compartment. Without airflow, the coil may frost while the zone warms. You may hear silence where a soft fan hum used to be, and the Zone 1 temperature can climb slowly.

Common causes of 35-1-00

  • A disconnected plug at the Zone 1 evaporator fan
  • A broken wire in the fan harness
  • A Zone 1 fan motor with an open winding
  • A board output that does not reach the fan
✓ One safe check you can try

1. Open the door and listen for the fan; note whether it runs when the door switch is pressed. 2. Check that food is not pressed against the rear vents. 3. Reset the breaker once. 4. Put a thermometer in Zone 1 and move food if it rises above 40 degrees.

! Why to stop there
  • The fan is mounted behind the evaporator cover
  • Frost may need careful melting before access
  • Testing the fan circuit requires live readings
Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.
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Other Refrigerator codes

35-1-0035-1-00 questions
How do I know the Zone 1 fan stopped?

With the door open and the switch pressed, many Designer units run the fan. If you hear nothing and 35-1-00 is showing, the fan circuit is likely open. We confirm with a meter.

Can frost block the fan and cause this code?

Ice can stop a fan, but 35-1-00 specifically reports an open circuit. We melt any frost, check the plug, wire and motor, and repair what is open.

How quickly should I call?

Fairly soon. Without airflow, Zone 1 warms over hours to a day. Keep the door closed and check the temperature. We give a written price before work.

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Still seeing 35-1-00?

A technician diagnoses it on site and gives you the price in writing before any work starts.

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