EC-12, displayed as EC 12, is the lower cabinet warm temperature alarm on the Classic BW-30, UW-24 and UW-24/S. The lower wine zone has stayed above its expected temperature range for too long. The 400 Series…
EC-12, displayed as EC 12, is the lower cabinet warm temperature alarm on the Classic BW-30, UW-24 and UW-24/S. The lower wine zone has stayed above its expected temperature range for too long. The 400 Series wine units with the 400-2 control assign the same meaning. In practice you might find the lower bottles warmer than the upper ones, condensation on the door glass, or a compressor that rarely shuts off.
1. Check the lower door closes on its own. 2. Inspect the gasket for gaps. 3. Rearrange bottles to open air paths. 4. Clear the grille. 5. Give it a few hours and call us if EC 12 returns. 6. Write down whether EC 12 follows restocking.
Each zone has its own airflow and sensor. EC 12 tells us the lower zone is above range, so we start with the lower door seal and air path.
Yes. On 400 Series wine storage with the 400-2 control, EC 12 is also the lower cabinet warm alarm. The checks at home are identical: door, gasket, bottle spacing and grille.
Yes. After a written price and your approval, our repair carries a 30-day workmanship warranty. That covers the lower door gasket, fan or damper work we carry out on your BW-30 or UW-24.
A technician diagnoses it on site and gives you the price in writing before any work starts.