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Error code · Undercounter & Drawers

Sub-Zero UC-24 Code 08: freezer evaporator thermistor

On UC-24 undercounter models with a freezer section, the UC-24F and UC-24CI for example, code 08 tells you the freezer evaporator thermistor read open, shorted for 10 or more seconds, or kept reporting temperatures that did…

Medium · inspection needed
Code
08
Appliance
Undercounter & Drawers
Brand
Sub-Zero
Warranty
30-day workmanship

What 08 means

On UC-24 undercounter models with a freezer section, the UC-24F and UC-24CI for example, code 08 tells you the freezer evaporator thermistor read open, shorted for 10 or more seconds, or kept reporting temperatures that did not add up. That sensor tracks the freezer cooling coil and guides defrost. Built-in 600/700 refrigerators also print 08, yet their chart is separate from the undercounter one. Owners usually notice frost or ice building inside the freezer, longer run times, or a slow loss of cold.

Common causes of 08

  • A freezer evaporator sensor connector that is loose or wet
  • Sensor wire damaged by ice or rubbing near the coil
  • A freezer evaporator thermistor that has failed
  • A control board that misreads a good sensor
✓ One safe check you can try

1. Check the freezer for thick frost on the back or floor. 2. Make sure the freezer door seal is not torn or folded. 3. Do not chip ice from the back wall. 4. Restart the unit at the breaker after one minute off. 5. If ice keeps building or 08 shows again, book service.

! Why to stop there
  • The coil and its sensor are behind a panel near refrigerant tubing
  • Sharp tools used on ice can puncture the coil
  • Defrost and sensor checks need a meter and a temperature reference
Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.
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Other Undercounter & Drawers codes

0808 questions
Why does my UC-24CI freezer keep icing up with code 08?

The evaporator thermistor tells the control when to defrost the coil. If it reads open or shorted, defrost does not happen on time and ice builds up across the coil and back wall.

Is code 08 different from code 07?

Yes. Code 07 is the freezer cabinet sensor that measures air temperature. Code 08 is the freezer evaporator sensor on the cooling coil. They sit in different places and are tested separately.

What will the repair include?

We clear the ice safely, test the sensor and its wire, and confirm a defrost cycle runs. The price is written before work, and the repair carries our 30-day workmanship warranty.

Book a visit

Still seeing 08?

A technician diagnoses it on site and gives you the price in writing before any work starts.

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