Booking today · Houston service windows 9–12 · 1–4 · 4–7 Independent Sub-Zero specialists · Licensed & insured Mon–Fri 7:00 AM - 8:00 PM · Sat 8:00 AM - 6:00 PM
(713) 844-8535 Book a Repair
Error code · Wine Storage

Sub-Zero UW-24 Wine Code 3: control setup data mismatch

Owners of a UW-24 or UW-24/S undercounter wine unit may see this code shown as EC 03. Like EC 02, it is listed as a factory programming error, meaning the control's setup data is missing, corrupted…

High · stop use, call now
Code
3
Appliance
Wine Storage
Brand
Sub-Zero
Warranty
30-day workmanship

What 3 means

Owners of a UW-24 or UW-24/S undercounter wine unit may see this code shown as EC 03. Like EC 02, it is listed as a factory programming error, meaning the control's setup data is missing, corrupted or does not suit the model. Because the control cannot trust its own configuration, it may hold back cooling or act unpredictably. On the BW-30, EC 3 is listed with no cause given and is handled by a technician. You may see settings that will not stay or zones that refuse to cool.

Common causes of 3

  • Setup data lost or damaged in the control
  • A control board programmed for a different model
  • A surge that affected the stored settings
  • A board that is starting to fail
✓ One safe check you can try

1. Note EC 03 and the time it appeared. 2. Reset power once at the breaker, waiting two minutes before restoring. 3. Check whether settings hold after the reset. 4. If the code returns, keep the door closed. 5. Find the rating plate so you can give us the model and serial number.

! Why to stop there
  • Control programming needs exact model information and service tools
  • The board is wired to live circuits
  • Guessing at boards wastes money if the model data is the issue
Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.
→Same appliance

Other Wine Storage codes

33 questions
What is the difference between code 2 and code 3?

On the UW-24 both point to a factory programming error. They are handled the same way: we check the control's setup and decide whether it can be corrected or the board must be replaced.

Will my wine warm up while EC 03 shows?

It might. If the control holds back cooling, the cabinet warms slowly. Keep the door closed and move your best bottles if it lasts more than a day.

Do you replace the board on the first visit?

Only after testing and your approval of a written price. Where possible we bring the part, and our work carries a 30-day workmanship warranty. Have your rating plate handy.

Book a visit

Still seeing 3?

A technician diagnoses it on site and gives you the price in writing before any work starts.

☎ Call the desk ▤ Book a Repair