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Model library · Sub-Zero Wine Storage

UW-24

Sub-Zero UW-24 undercounter wine unit repair

Most common issues on this model

  1. Seal with a visible gap along one edge
  2. Uneven temperatures between the two zones
  3. Humidity that will not settle in the normal range

Tucked beneath a counter in a bar, pantry or home theater, the UW-24 is a compact wine unit that rarely gets a second look until something changes. It is a discontinued UC-/UW- model, also printed as UW-24/S and UW-24/O, and its spec sheets date from around 2008 to 2010.

Undercounter units run in tight spaces, so heat and dust build up around the condenser area, and the door gasket takes a beating from daily use. Both make a zone drift away from its set point, and humidity wanders along with it.

We pull the unit far enough to reach the airflow path, test the seal, and measure humidity in the cabinet. Everything is priced in writing first, and repairs come with a 30-day workmanship warranty.

Key features

  • 24-inch undercounter wine storage unit
  • Also published as UW-24/S and UW-24/O
  • Undercounter UC-/UW- family
  • Discontinued; expect a longer wait for some parts
→Codes

Error codes this model can show

UW-24UW-24 questions
Why is one zone in my UW-24 off?

Often the door seal is leaking or the condenser area is blocked with dust. Either one makes the cabinet work harder. We check both, compare readings with a separate thermometer and quote in writing.

Is UW-24/S the same as UW-24?

They are versions of the same unit. UW-24/S and UW-24/O are serviced the same way as the UW-24, and we confirm the exact rating plate before ordering parts, so the right ones arrive the first time.

My UW-24 is under a counter. Does that affect cooling?

Yes, limited airflow lets heat build up around the condenser. We check that the front ventilation is clear and show you how to keep it that way, which often prevents a repeat call.

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Book repair for your UW-24

Book in about a minute, or call the desk. Same-day windows inside the Loop on most days, next-day across the rest of Houston.

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